FAQs

1. What is Bought First?

Bought First is your go-to online store for trendy women’s fashion and tech accessories. We offer a curated selection of high-quality products, all available for easy online shopping with fast shipping.

2. How can I place an order?

Simply browse our collection, select the items you want to purchase, and proceed to checkout. You can pay using various secure payment methods, and we will handle the rest, ensuring your order is delivered to your door.

3. Do you ship internationally?

Currently, we only ship within the GCC region, which includes the UAE, Saudi Arabia, Qatar, Kuwait, Oman, and soon we will start to deliver in other Countries.

4. What is your return and exchange policy?

We accept returns and exchanges within 14 days of delivery. The items must be unused, in their original packaging, and with the tags still attached. Please check our Return & Exchange page for more details.

5. How long will it take to receive my order?

Orders are typically processed within 3-15 business days. Delivery times may vary based on your location, but most orders arrive within 5-7 business days.

6. What payment methods do you accept?

We accept payments via credit/debit cards, and other secure online payment options. Your payment information is protected.

7. Can I track my order?

Yes, once your order is shipped, we will send you a tracking number to monitor the status of your delivery.

8. Are the products available in limited quantities?

Due to our curated selection, some products may have limited stock. We recommend ordering your favorite items as soon as possible to avoid missing out!

9. How can I contact customer support?

You can reach our customer support team via email at info@boughtfirst.com or use the contact form on our website. We aim to respond to all inquiries within 24 hours.